Shipping
All domestic and international parcels are shipped with Australia Post.
Standard Shipping Rate - $18.00
Express Shipping Rate - $25.00
International Shipping Rate - $99.00
All items are packed and processed within 1 - 3 BUSINESS DAYS, please add time for transit/delivery.
You will receive email confirmation and tracking details once the item has been dispatched.
All orders dispatched will be shipped under authority to leave. Please select 'signature on delivery' if you prefer to sign for your delivery.
ESTIMATED DELIVERY TIMES:
Standard Shipping 2-14 business days
Express Shipping 1-3 business days
International Shipping 15+ business days
(International customers may be charged fees for import duties, customs and local taxes. Please be advised that this is a fee charged by the country you reside in and may be an additional cost you will need to pay.)
If your item has been delayed, please contact Australia Post with your tracking number. Please visit https://auspost.com.au/receiving
If you still require assistance after contacting Australia Post, please email Crystal Liberty Co. We will do our best to investigate the matter and advise you of the outcome. Crystal Liberty Co are not liable for any items that are lost in transit or after delivery.